Terms and Conditions for Website Use
These terms outline the conditions for accessing and using Calidrenos’s floral website and related services. Please read the following sections carefully before proceeding.
February 7, 2026
Acceptance of Terms
By using this website, you agree to comply with these terms and all applicable laws in Malaysia. Your continued use indicates acceptance of current and future terms as updated here.
Definitions
Below are the key terms that appear throughout our policy and service documents.
- ‘User’ refers to any visitor or customer interacting with our site or service platform.
- ‘Services’ refers to all floral products, arrangements, and delivery options offered by Calidrenos.
- ‘Content’ means text, images, videos, graphics, or other information published on this website.
- ‘Personal Data’ means information that can identify or relate to an individual user.
Use of Our Services
You may use our flower ordering, delivery, and customization features for lawful, non-commercial purposes and in accordance with these terms.
Eligibility
Our products and services are available to individuals who are at least 18 years old or supervised by a parent or guardian, as permitted by law.
Not all services are available in all locations.
User Responsibilities
All users are expected to act ethically and safeguard access credentials.
- Provide accurate personal and delivery information when placing an order.
- Do not impersonate others or use our services for unlawful or misleading purposes.
- Respect intellectual property and content ownership conditions specified here.
- Notify us immediately if you suspect unauthorized account activity.
Prohibited Actions
You may not use the site for harm, abuse, or violation of rights.
- Engaging in fraudulent orders or misrepresenting identity or payment details.
- Attempting to disrupt, compromise, or misuse the website or any linked services.
- Copying, altering, or republishing our original floral arrangement photography without permission.
- Uploading harmful, illegal, or offensive content through any communication form.
- Circumventing site security features or violating privacy protections for users or staff.
Intellectual Property
All content, floral designs, and photography remain property of Calidrenos or its creators. Duplication, alteration, or reuse without express written consent is prohibited and may result in legal action.
User Contributions
User-submitted content, such as reviews and feedback, may be used in marketing or for service improvement, in line with privacy guidelines.
User Content Rights:
By submitting content, you grant us a non-exclusive, royalty-free license to use comments or testimonials for marketing.
Privacy and Data Use
We treat your personal data with respect. Refer to our privacy policy for full details on how data is processed, stored, and protected under Malaysian law. Read Privacy Policy
Disclaimer of Liability
Our floral services and website content are provided ‘as is’ without guarantees of result. Florals are natural products and outcomes or availability may vary.
Results May Vary:
Bouquet appearance and arrangement may differ from sample images due to supply or seasonal factors.
Limiting Our Liability
We are not liable for indirect damages resulting from your use of the website or floral services, within regulatory limits.
Indemnify
You agree to defend, indemnify, and hold harmless our team from claims arising from your use or misuse of this website or service.
Dispute Resolution Process
We seek to resolve issues amicably. Disputes may be escalated to mediation or a legal forum as required by Malaysian law.
Arbitration
You may be required to participate in non-binding arbitration before pursuing litigation concerning these terms or our services.
Disputes are handled under Malaysian jurisdiction and law.
Online Dispute Resolution
Online resources exist for consumer dispute resolution about purchases. Use these channels for clarification and support when needed.
Access Dispute Solution: Access Dispute Solution
Governing Law and Jurisdiction
These terms are governed by the laws of Malaysia, and disputes fall under the jurisdiction of Malaysian courts.
Termination
We reserve the right to suspend or end user access for violations or to comply with legal or operational needs.
Changes
Website and service terms may change without notice. The latest terms are always posted here for your review.
Severability
Should any section be invalid, the rest of the agreement remains legally effective.
Full Agreement
These terms represent the complete understanding between user and Calidrenos for website use and floral services.
Contact for Terms Questions
Get in touch for questions about these terms or service conditions by phone, email, or our shop.
Email: content@calidrenos.sbs
Phone: +60 7-460 6236
Address: 348, Jalan Tun Razak, Level 41, Vista Tower, The Intermark, Kuala Lumpur 50400 Malaysia
Effective Date: February 7, 2026
Version: 1.0